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How it works

Simple steps to rent or buy with ease

How it Works - Rento

Simple steps to rent or buy with ease

1

Create an Account

Sign up as:

  • Individual: Quick registration with ID
  • Company: Upload CR and VAT documents for approval

2

Browse & Select Equipment

  • Explore our full catalog or choose from ready-made rental packages.
  • View specs, availability, and pricing
  • Add items to your cart or request a quote

3

Choose Services

Select:

  • Pickup or Delivery
  • Optional Setup and On-site Support
  • Service fees will be added at checkout.

4

Book & Pay

  • Set rental dates (hourly, daily, weekly)
  • System calculates your payment and security deposit. 
  • Security deposit will be waived if you have an active credit limit. 
  • Pay securely via card, bank, Saddad, or COD (if eligible)

5

Receive Your Equipment

  • Pick up or receive delivery on time, ready for use.
  • Scan QR codes for setup guides if available.

6

Return & Refund

  • After your event, return items or request pickup.
  • We inspect and release your deposit (if no damages).

7

Earn Rewards

  • Collect loyalty points on every order
  • Share your referral link and earn bonuses when friends rent
1. Create an Account2. Browse & Select Equipment3. Choose Services4. Book & Pay5. Receive Your Equipment 6. Return & Refund7. Earn Rewards

1. Create an Account

  • Visit the Rento homepage and click “Sign Up.”
  • Select 'Individual Account' or 'Company Account'.
  • Fill in your details and upload the required documents (ID for individuals, CR and VAT for companies).
  • Verify your phone or email to activate the account.
  • Wait for approval (for company accounts).

2. Browse & Select Equipment

  • Go to the 'Browse Equipment' or 'Rental Packages' page.
  • Filter by category or availability.
  • View product details and specifications.
  • Select rental dates and click 'Add to Cart'.
  • Repeat for all items you want to rent.

3. Choose Services

  • During checkout, choose your preferred services.
  • Available services: Pickup or Delivery, On-site Setup, Technical Support.
  • Service fees are added automatically based on your selection.
  • Review your choices before proceeding.


4. Book & Pay

  • Rental dates are selected during product browsing.
  • System calculates rental cost, service fees, and security deposit.
  • Security deposit is waived if you have a credit limit.
  • Choose a payment method: Card, Bank, Saddad, or COD.
  • Digitally sign the agreement before order confirmation.
  • Submit payment and receive confirmation.

5. Receive Your Equipment

  • On the scheduled date, pick up from the warehouse or receive delivery.
  • If any item is not working, report it before use or setup.
  • Scan QR codes for setup or safety instructions.
  • Sign the agreement before confirming receipt.

6. Return & Refund


  • Return items to warehouse or request pickup.
  • Rento inspects items for damage or loss.
  • Deposit is processed within 7–21 business days, depending on your card issuer.
  • Receive refund confirmation and final invoice.

7. Earn Rewards

  • Earn points with each completed rental.
  • Redeem points for discounts or offers.
  • Share your referral link with friends.
  • Track your rewards in your dashboard.